---
title: Adding/Removing Arrow Users
description: "To set up a new User in Arrow for existing customers, several things need to be in place - The new User must have a Salesforce user license - If any custom profiles have been set up be sure to…"
url: "https://arrowpsa.com/docs/adding-removing-arrow-users/"
updated: "2020-10-29"
category: Configuring Arrow PSA / Your Arrow Account
---

# Adding/Removing Arrow Users

To set up a new User in Arrow for existing customers, several things need to be in place

- The new User must have a Salesforce user license
- If any custom profiles have been set up be sure to assign accordingly
- Need at least one open Arrow license

Steps for adding a User:

1. Navigate to **Setup**-> **Packaging | Installed Packages** and find the Arrow PSA package
   ![](https://arrowpsa.com/wp-content/uploads/2020/04/image-8-1024x84.png)
2. Select **Mange Licenses** (make sure there are extra Allowed Licenses vs Used Licenses)
3. Click the**Add Users** button and select the new User to add
4. Next navigate to **Setup**-> **Users | Permission Sets** and click the Arrow PSA permission set
5. Click the **Manage Assignments** button and then **Add Assignments**
6. Select the new User and click **Assign**